MetaNet IVS

MetaNet’s Remote SOC service is the perfect choice for current ArcSight customers who want a cost effective method of increasing the operational efficiency of their SIEM platform without increasing headcount. We supplement the expertise of your in-house security analysts in a manner that is targeted and cost-effective.

Our certified industry experts have years of experience and are seasoned veterans with the specialized skills needed to achieve higher levels of operational maturity in your current SIEM infrastructure. Our services can be adapted across multiple network devices as well as to any architecture, including virtual environments.

We maintain the current ArcSight environment based on existing event feeds and business requirements while the client remains responsible for licensing, hardware, and OS maintenance. Our end-to-end service gives your organization the power to focus internal resources on the core business while our experts manage risk and ensure adherence to internal technical and business requirements. We pride ourselves in providing our clients with a flexible, customized solution that is intelligent and economical.

Advantages of our Remote SOC service include:

• Unparalleled ArcSight experience and expertise – we only hire trained and certified security analysts with at least eight years of experience in the field
• 24/7 monitoring and support – all potential issues, including unusual behavior and false negatives, are reviewed by our staff around the clock
• IT workflow integration and escalation – the client's standard channels and internal ticketing system can be leveraged for complete process integration
• Custom reports and FlexConnectors – we minimize the cost of customizing the ArcSight environment by including 20 engineering hours per month
• Full access to the environment and event data – the customer can run reports on demand and perform investigations at will
• Ongoing maintenance and troubleshooting – our team will lead ArcSight Support in issue resolution
• Data analysis and pattern discovery – implements high levels of granularity and allows analysis of event data in terms of business impact and criticality

High return on investment

Our return per cost is second to none due to an unprecedented degree of reliability and years of experience in the Security Information and Event Management (SIEM) field. Our analysts monitor and process hundreds of millions of individual log records and events on a daily basis to give your IT Security analysts and engineers the freedom to focus on more important tasks. We can rapidly provision new event sources, including custom applications, to meet changing business needs as well as offer the scalability to increase monitoring scope.

We provide rapid, precise turnaround to attacks and new threats and deliver reports with comprehensive technical analysis. Your environment is managed by Meta/Net via secure remote access and your analysts are notified of any activities subject to escalation and provided with supplementary activity reports.

Contact us today for a free assessment of your ArcSight SIEM environment.